Returns & Exchanges
Due to the nature of food products, we generally do not accept returns for customer convenience. However, we will gladly replace any items that are defective, damaged during transit, or incorrect.
Return Process
- 1.Inspect Your Items
Please check your order immediately upon arrival to ensure all food items are correct and the packaging is intact.
- 2.Contact Customer Support
If you find a defect or error, notify us within 7 days of delivery by providing your order number and photos of the issue.
- 3.Approval and Instructions
Our team will review your request and, if approved, provide a return authorization and a prepaid shipping label for the damaged goods.
- 4.Replacement or Refund
Once we receive the returned item, we will ship a replacement immediately or process a full refund to your original payment method.